Returns & Exchanges

At Asia Timepiece Centre, we want you to be completely satisfied with your luxury watch purchase, which is why we offer a 14-day return period for all unworn timepieces in their original packaging. Please ensure all security tags and protective films remain intact to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via email with your order number and reason for return to receive a Return Authorization (RA) number.

2

Secure Packaging

Place the timepiece in its original brand box, including all warranty cards, manuals, and accessories, then pack it securely in a sturdy shipping carton.

3

Insured Shipping

Affix the provided return label and ship the package via a trackable, insured courier service to ensure the safety of your high-value item.

4

Inspection and Refund

Once our specialists verify the watch's condition and authenticity, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing